Effective Date: 06/17/2026
MVRCK Real Estate LLC, doing business as Gomez Rueda Realty Group, together with its affiliated businesses, including Top Level Home Loans LLC, respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, submit a form, request information, communicate with us, or use our real estate, mortgage, or related services.
By using this website or submitting your information to us, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
Name
Email address
Phone number
Mailing address
Property address
Real estate buying, selling, or rental preferences
Mortgage or financing inquiry information
Information submitted through website forms
Communication preferences
Any message or details you choose to provide
If you inquire about mortgage or financing services through Top Level Home Loans LLC, we may collect additional information necessary to evaluate or assist with your request. This may include financial, employment, credit, income, asset, or other mortgage-related information, depending on the services requested.
We may also automatically collect certain non-personal information when you visit our website, such as browser type, device type, IP address, pages visited, referring website, and the date and time of your visit.
How We Use Your Information
We may use your information to:
Respond to your inquiries
Provide real estate services
Provide mortgage or financing-related services
Schedule appointments or consultations
Send property information, market updates, or service-related communications
Confirm appointments and send reminders
Notify you of schedule updates or important changes
Improve our website, marketing, and client experience
Maintain records of communications and transactions
Comply with legal, regulatory, licensing, and business obligations
Protect our rights, property, clients, and business operations
Call, Email, and Text Message Consent
By submitting your phone number or contact information through our website or forms, you may be asked to provide express consent to be contacted.
Consent Language:
I agree to be contacted by MVRCK Real Estate LLC via call, email, and text for real estate services. To opt out, you can reply “STOP” at any time or reply “HELP” for assistance. You can also click the unsubscribe link in the emails. Message and data rates may apply. Message frequency may vary. Privacy Policy: https://www.gomezruedahomes.
Consent to receive calls, emails, or text messages is not a condition of purchasing any property, product, or service.
SMS Terms and Conditions
We use SMS/text messaging to communicate with clients and prospective clients regarding real estate services, appointments, reminders, schedule updates, service-related notifications, and important changes.
By opting in to receive SMS messages from MVRCK Real Estate LLC, you agree to the following terms:
We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.
You can cancel the SMS service at any time. Just text “STOP”. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, you may sign up again as you did the first time, and we will start sending SMS messages to you again.
If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or you can get help directly at info@thegrfam.com.
Carriers are not liable for delayed or undelivered messages.
Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have questions about your text plan or data plan, please contact your wireless provider.
If you have any questions regarding privacy, please read our Privacy Policy at: https://www.gomezruedahomes.
No Sale or Sharing of SMS Consent Information
We do not sell, rent, or share your mobile phone number or SMS opt-in consent information with third parties or affiliates for their own marketing or promotional purposes.
We may share information with trusted service providers only as necessary to operate our business, deliver communications, maintain our systems, provide requested services, or comply with legal obligations. These service providers are not permitted to use your information for their own marketing purposes.
How We Share Information
We do not sell your personal information.
We may share your information only when reasonably necessary, including with:
Real estate agents, brokers, transaction coordinators, lenders, title companies, escrow companies, inspectors, appraisers, insurance providers, or other professionals involved in your requested real estate or mortgage transaction
Affiliated businesses, including Top Level Home Loans LLC, when you request or authorize mortgage, financing, or related services
Technology providers, CRM systems, website providers, communication platforms, email providers, and other vendors who help us operate our business
Government agencies, regulators, courts, law enforcement, or other parties when required by law
Parties necessary to protect our rights, property, business operations, clients, or the public
If you submit information related to mortgage or financing services, your information may be handled by Top Level Home Loans LLC and may be subject to additional financial privacy requirements, disclosures, or notices.
Mortgage and Financial Information
If you request mortgage or financing services through Top Level Home Loans LLC, we may collect and use nonpublic personal information as needed to evaluate, process, or assist with your mortgage inquiry or application.
This information may include details about your income, employment, assets, debts, credit, identity, property, loan preferences, and other information needed for mortgage-related services.
We use this information only for legitimate business purposes, including responding to your inquiry, assisting with loan options, processing applications, communicating with service providers, complying with legal and regulatory requirements, and maintaining business records.
Top Level Home Loans LLC may provide additional privacy notices, disclosures, or authorization forms as required by applicable mortgage, lending, or financial privacy laws.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve user experience, analyze website traffic, remember preferences, and understand how visitors use the site.
You may choose to disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.
Data Security
We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.
However, no website, internet transmission, email, text message, or electronic storage system is completely secure. We cannot guarantee absolute security of your information.
Your Choices
You may choose not to provide certain personal information. However, this may limit our ability to respond to your inquiry or provide requested services.
You may opt out of marketing emails by clicking the unsubscribe link included in our email communications.
You may opt out of SMS/text messages at any time by replying “STOP”.
You may request assistance by replying “HELP” or contacting us at info@thegrfam.com.
Third-Party Links
Our website may contain links to third-party websites, including service providers, property search platforms, mortgage tools, social media platforms, or other resources.
We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take reasonable steps to delete that information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Your continued use of this website after any changes are posted means you accept the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy, SMS communications, or how your information is handled, you may contact us at:
MVRCK Real Estate LLC
DBA Gomez Rueda Realty Group
Email: info@thegrfam.com
Privacy Policy URL: https://www.gomezruedahomes.